All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dashboard Operational
90 days ago
100.0 % uptime
Today
Donor Portal Operational
90 days ago
100.0 % uptime
Today
Elements Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 18, 2026
Database performance degradation
Resolved - The database performance issue has been resolved, and platform operations have returned to normal.
The incident was caused by application behavior that unintentionally generated excessive load on the database, resulting in degraded service across multiple components. The contributing processes have been stopped, and system stability has been fully restored.

Donors and customers should no longer experience issues. We will continue to monitor the platform closely and conduct a thorough internal review to help prevent similar incidents in the future.

Thank you for your patience.
Feb 18, 09:47 EST
Update - The root cause of the database performance degradation has been identified. Our engineering team is actively implementing remediation measures to restore full platform performance. Users may continue to experience degraded performance while corrective actions are in progress.

We will provide the next update shortly.
Feb 18, 09:17 EST
Identified - Our monitoring systems have detected a database issue impacting platform performance. Customers may experience increased latency, intermittent timeouts, or temporary unavailability of certain features.

Our engineering team is actively investigating and working to restore full service stability as quickly as possible. We will provide an update within 30 minutes.
Feb 18, 08:52 EST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

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