We've completed the precautionary measures available on our side while DonorPerfect works to restore its service. Active DonorPerfect integrations have been temporarily paused to reduce the risk of data inconsistencies or duplicate records when synchronization resumes.
Our team has assessed the potential impact and prepared a plan to address any issues that may arise. Your integration remains connected, and no action is required from you at this time. Please do not disconnect, reconnect, or attempt to resume the integration.
DonorPerfect's outage is still ongoing, and donation data is not currently syncing to DonorPerfect. Donations processed through Fundraise Up remain unaffected.
We'll now communicate directly with affected organizations regarding the integration's status and any necessary next steps. You can also follow DonorPerfect's status page for updates on their service restoration.