The Salesforce incident has been resolved. However, affected organizations need to reconnect their Salesforce integration to resume data synchronization. All existing integration settings have been preserved, so no reconfiguration is necessary.

To reconnect, please refer to our integration documentation, select your Salesforce integration (e.g., NPSP), and follow the connection instructions.

We apologize for the disruption and appreciate your patience.

This issue has been resolved. Recently received donations are now displaying normally in the Dashboard, and our team has confirmed that the platform is stable.

The disruption was caused by a network connectivity problem within our infrastructure, which has since been resolved. Other platform functionality, including the Checkout Modal, Campaign Pages, and Elements, remained fully operational throughout the incident.

We apologize for any inconvenience this may have caused.