Google Pay functionality has been fully restored. Google Pay donations are now processing normally, with error rates returned to baseline levels.

The incident was caused by a recent configuration change affecting Google Pay processing, which has now been corrected. New Google Pay donations were unable to process during the affected window. Existing recurring donations continued to process normally and were not impacted. All other donation methods remained fully operational throughout the incident.

We sincerely apologize for the disruption and appreciate your patience.

After monitoring the situation, we can confirm that email delivery is stable and the incident is fully resolved. The disruption was caused by rate limiting on our email service provider's side. As a result, all outgoing emails were blocked from being sent, including donor transactional emails and account-related emails to Dashboard users.

Our team worked closely with our email service provider throughout the incident to identify and resolve the issue. Emails are now sending normally, and emails held during the disruption will be delivered over the next 1–2 days. All platform functionality remained fully operational throughout the incident — only email delivery was affected.

We apologize for the inconvenience and thank you for your patience.

The incident has been fully resolved. All CRM integration settings pages are functioning as expected. The issue was caused by a JavaScript error in the integration settings UI, which has been addressed with a hotfix that is now confirmed stable.

We understand this may have disrupted your workflow, and we apologize for the inconvenience. Thank you for your patience while our team worked to resolve the issue.

The incident has been fully resolved, and all platform functionality has returned to normal. The issue was caused by a connectivity disruption with our CDN provider, which has now been addressed and mitigated.

We recognize the impact this incident may have had on your operations and donor experience, and we sincerely apologize for the disruption. Thank you for your patience while we worked to restore service.