The incident has been fully resolved. All CRM integration settings pages are functioning as expected. The issue was caused by a JavaScript error in the integration settings UI, which has been addressed with a hotfix that is now confirmed stable.

We understand this may have disrupted your workflow, and we apologize for the inconvenience. Thank you for your patience while our team worked to resolve the issue.

The incident has been fully resolved, and all platform functionality has returned to normal. The issue was caused by a connectivity disruption with our CDN provider, which has now been addressed and mitigated.

We recognize the impact this incident may have had on your operations and donor experience, and we sincerely apologize for the disruption. Thank you for your patience while we worked to restore service.

This incident has been resolved.

The database performance issue has been resolved, and platform operations have returned to normal.The incident was caused by application behavior that unintentionally generated excessive load on the database, resulting in degraded service across multiple components. The contributing processes have been stopped, and system stability has been fully restored.

Donors and customers should no longer experience issues. We will continue to monitor the platform closely and conduct a thorough internal review to help prevent similar incidents in the future.

Thank you for your patience.