DonorPerfect is currently experiencing an outage affecting its API. As a result, donation data is not syncing from Fundraise Up to DonorPerfect, and organizations using the integration may encounter errors in their Fundraise Up Dashboard. Our team is monitoring the situation and assessing the impact on affected integrations. We're also evaluating whether any additional steps will be needed to restore synchronization once DonorPerfect's API becomes available again.
In the meantime, please do not disconnect or reconnect your DonorPerfect integration without first contacting our Support team. We'll provide another update within two hours. You can also follow DonorPerfect's status page for updates on the outage.
Investigating
DonorPerfect is currently experiencing an outage affecting its API. As a result, donation data is not syncing from Fundraise Up to DonorPerfect, and organizations using the integration may encounter errors in their Fundraise Up Dashboard. Our team is monitoring the situation and assessing the impact on affected integrations. We're also evaluating whether any additional steps will be needed to restore synchronization once DonorPerfect's API becomes available again.
In the meantime, please do not disconnect or reconnect your DonorPerfect integration without first contacting our Support team. We'll provide another update within two hours. You can also follow DonorPerfect's status page for updates on the outage.
