Network issues for Dallas, TX Customers

Resolved·Partial outage

This incident has been resolved.

Thu, Feb 11, 2021, 07:32 PM

(5 years ago)

Affected components

Feb 11, 2021, 04:50 PM

07:32 PM

Dashboard

Donor Portal

Elements

Checkout

Rest API

Updates

Resolved

This incident has been resolved.

Thu, Feb 11, 2021, 07:32 PM

Monitoring

OVH reported "Network services are slowly being restored."

Thu, Feb 11, 2021, 06:47 PM(45 minutes earlier)

Monitoring

We are continuing to monitor for any further issues.

Thu, Feb 11, 2021, 04:50 PM(1 hour earlier)

Monitoring

We are continuing to monitor for any further issues.

Thu, Feb 11, 2021, 04:49 PM

Monitoring

Our hosting provider OVH reported network issue in Dallas, TX

https://status.us.ovhcloud.com

The issue is only affecting customers in Dallas, TX

Access to Fundraise Up from other locations continue to operate as normal.

OVH working to resolve this issue.

Thu, Feb 11, 2021, 03:42 PM(1 hour earlier)